Multiscreen-video software provider, 3 Screen Solutions (3SS), will demonstrate how operators can enhance their Android TV services with its personalised voice search offering at IBC.
The Stuttgart-based company will invite visitors to experience its new 3READY Assistant, which is designed to give Google Assistant an expanded vocabulary and more capabilities.
3SS said that operators can gain more management options and choice about how their content is prioritised by using 3READY Assistant with their Google Assistant in Android TV integrations.
The service also supports the creation of bespoke voice commands that can trigger a range of actions, from customer support queries like billing and managing subscriptions, to PVR instructions and advanced parental controls.
“3READY Assistant bridges the gap between the operator’s back-end and the Google Assistant cloud service to display the operator’s content more prominently in search results, and it enables conversational content discovery and customer self-care,” said Pierre Donath, Chief Product Officer at 3SS.
“What’s unique about 3READY Assistant is that we built-in visual voice feedback as part of the conversation to enable users to follow-up either via voice, or available input device such as remote control or touch-screen.”
3READY Assistant enables personalised cross-device actions and search, including support for smart displays like Google Nest Hub and Amazon’s Echo Show, delivering an experience across broadcast, VOD and OTT services.
At IBC, 3SS will also demo its new 3READY-integrated Technicolor Audio Wizard far-field voice assistance device, which it devised jointly with Technicolor.
“We believe that if a TV service provider enables this most natural way of communicating, there is a great opportunity to build a closer relationship with the subscriber,” said Donath.
“We are entering a new era of ultra-personalisation, and dramatically enhanced usefulness for the TV subscriber, all enabled by intelligent voice technology.”