TDC Group’s services division, Nuuday, has chosen to implement Agama’s end-to-end video assurance and analytics solution for video services delivered under the YouSee brand.
The Danish company has selected Agama’s full-coverage assurance solution, which it will apply across all platforms, including OTT, cable and IPTV.
Agama’s solution provides information about service performance and customer experience, from service creation in the head-end to delivery across networks to individual customers’ apps and devices.
“We view Agama as a reliable long-term partner, and with its analytics and assurance solution we get a complete view of the distribution chain in real-time, as well as access to in-depth data and insights,” said Peter Bukhave Hansen, Senior Vice President of Nuuday.
Agama CEO, Mikael Dahlgren, said: “YouSee is determined to give their customers the very best TV experience and we are very proud that they are trusting Agama as their partner in this. We look forward to continuing to support them in assuring service quality and in their work to create high-quality flexible TV offerings.”
Nuuday is a subsidiary of Denmark’s TDC Group and offers digital customer experiences and entertainment through brands such as YouSee, TDC Erhverv, Telmore, Fullrate, Hiper, Blockbuster and Firmafon.
Sweden-based Agama helps service providers to implement a data-driven way of working to assure optimal service quality, improve operational efficiency and increase customer understanding.