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Driving fan engagement through personalised TV connections

In the dynamic arena of sports, fan engagement encapsulates a broad spectrum of activities – be it pre-game rituals, live-tweeting games, curating dedicated 'fan caves' or impassioned debate of team tactics among friends. These diverse expressions of fandom present a unique opportunity for sports brands to connect with their audience on a more personalised level and drive engagement using the power of television. With the right data that provides a view into who people are in both their personal and professional lives, sports brands can garner insights, sharpen targeting, refine strategies, and most importantly, improve the fan experience.

Margo Hock, VP of Digital Partnerships, AnalyticsIQ
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In the dynamic arena of sports, fan engagement encapsulates a broad spectrum of activities – be it pre-game rituals, live-tweeting games, curating dedicated ‘fan caves’ or impassioned debate of team tactics among friends. These diverse expressions of fandom present a unique opportunity for sports brands to connect with their audience on a more personalised level and drive engagement using the power of television.

With the right data that provides a view into who people are in both their personal and professional lives, sports brands can garner insights, sharpen targeting, refine strategies, and most importantly, improve the fan experience.


Fan-alytics: A data-driven approach to truly understanding fans

Data that provides a thorough understanding of a fanbase’s demographic makeup is vital to drive fan engagement through the TV medium. Gen-Z, for instance, is more likely to consume TV content on mobile devices and align with brands that share their beliefs. Millennials are likely to watch local news and exhibit a more casual TV viewing approach. Understanding such nuances can guide the tailoring of sports content to cater to these demographic preferences.

However, traditional demographics are just one part of the equation. Insights into fan interests, preferences and behaviors are instrumental in crafting personalised engagement strategies as well. Fans’ TV viewership habits offer valuable cues for increased TV engagement. For instance, fans of live sports, particularly those who watch multiple major sports regularly, are also likely to engage with Sci-Fi programming. Advertisers can use this type of understanding to target these fans effectively with the right content on the right channels at the right time.

By understanding fan motivations and decision-drivers, sports organisations can align their TV marketing efforts even more effectively. For instance, knowing that golf fans are more likely to be environmentally conscious and purchase green products can inform the choice of sponsors and partners. Such an audience would likely resonate with advertisers promoting eco-friendly initiatives, resulting in a win-win situation.

It’s also worth considering the influence of digital behaviours on fan engagement. Basketball fans, for example, are more likely to subscribe to on-demand streaming services and make mobile investments, and soccer fans are more likely to adopt new technologies early. Understanding these trends can help sports brands tap into the digital tendencies of their fans, perhaps through app-based interactions or personalised digital ads related to TV broadcasts.

Insights into the professional lives of fans can support the development of customised offerings with B2B fans. Sports brands could communicate group business outing offers through TV broadcasting.


Scoring big on fan engagement through television

The key for sports brands looking to drive TV engagement amongst their fans is to understand their audience deeply and find innovative ways to resonate with unique preferences and behaviours. Here are just a few ways sports brands could tailor their TV presence to increase fan engagement.

Targeted advertising: Leveraging predictive data, sports brands can deploy targeted advertising tactics to make the most of TV viewership and drive engagement. This can involve airing commercials around specific times when certain audiences are most likely to be watching. By strategically aligning ad content with the interests, preferences, behaviors, and even the demographic makeup of different fan segments, sports brands can significantly boost engagement levels and enhance the overall fan experience.

Brand alliances with specific products: Given that some fans may be environmentally conscious ‘green’ shoppers while others may be value-seekers looking for a deal, sports brands could partner with companies that offer products that align to those preferences for commercials during specific games or events.

Multilingual broadcasts: To cater to diverse linguistic demographics, sports brands could offer broadcasts in multiple languages. Not only does this improve accessibility, but it also helps fans feel seen and valued.

Technology early adopters engagement: Considering some fans are more likely to be early adopters of new technologies, sports brands could explore collaborations with tech companies for innovative TV experiences, such as virtual reality or augmented reality broadcasts.


The final whistle

Predictive audience data and a keen understanding of fan behaviours can empower sports brands to personalise their outreach. By gaining a comprehensive, 360-degree view of their fanbase, brands can unlock endless opportunities to improve engagement on the screen and beyond.


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